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SoftSelect

Pipedrive

Sales CRM built around the pipeline view

4.0(2)
  • Founded in 2010
  • Headquarters: Estonia
  • GDPR
  • Polish UI
  • SSO

At a glance

  • Starting pricefrom €14/mo
  • DeploymentCloud
  • GDPR / RODOVendor states compliance
  • Support in PolishNot available

Overview

A sales-first CRM organised around visual deal pipelines, aimed at small and mid-sized sales teams.

Key facts

Pricing and trials

Starting price
14 EUR/month
Free tier
No
Free trial
Yes

Security and compliance

GDPR compliant
Yes
Data residency
European Union
Security certifications
ISO 27001 and SOC 2

Polish market

Polish interface
Yes
Polish-language support
No
KSeF ready
No

Platform and integrations

Deployment
Cloud
Single sign-on
Yes
Public API
Yes

Facts imported from public sources. Vendors can claim this listing and correct them.

From the vendor

Written and maintained by Pipedrive. Everything above is our own editorial data.

Built around the pipeline, not the database

Pipedrive starts from one question: what is the next action on this deal? Every deal sits in a visual stage, and every stage expects an activity — a call, a demo, a follow-up. Sales people see a board rather than a form, which is the main reason the data inside it tends to stay current.

The product is aimed at small and mid-sized sales teams rather than at enterprise revenue operations. Setup is measured in hours, customisation is deliberately bounded, and the reporting answers the questions a sales manager asks on a Monday rather than the ones a data team asks once a quarter.

What you actually work with

  • Visual pipelines

    Drag a deal between stages. Multiple pipelines for different products or markets.

  • Activity-based selling

    Every open deal carries a scheduled next action, and the ones that do not are flagged.

  • Email sync and templates

    Two-way sync with Gmail and Outlook, shared templates, open and click tracking.

  • Workflow automation

    Stage changes trigger tasks, emails and field updates without anyone remembering to.

  • Forecasting and reports

    Revenue forecast by stage and probability, plus per-rep activity and conversion reports.

  • Marketplace and API

    A few hundred marketplace apps and a documented REST API for everything else.

2010Founded in Tallinn
400+Marketplace integrations
20+Interface languages
14 daysFree trial, no card
You cannot control whether a buyer signs. You can control the next activity on the deal — so that is the thing the software asks you for.
Pipedrive · the vendor’s own positioning

Frequently asked questions

Is there a free plan?

No. Pipedrive is trial-and-subscribe rather than freemium: a full-feature trial with no card, and paid tiers after that. The starting price on this page is the entry tier, per user per month.

Where is the data stored?

Customer data is held in the EU for European accounts. Data residency and certifications are listed in the key facts table above, which is our data rather than the vendor’s.

Is the interface available in Polish?

Yes, the interface is translated. Support is handled centrally and is not offered in Polish — see the Polish market section of the facts table.

How long does a migration take?

Imports run from CSV or directly from several other CRMs. A small team moving contacts, companies and open deals is usually a day of work; historical activity and custom fields are what stretch it.

Try it on your own pipeline

The trial is the honest test: import last quarter’s deals and see whether the board still matches reality after a week.

Open pipedrive.com

Alternatives

Products in the same category that overlap on the facts we track. Ranked by similarity, then by review weight.

Is Pipedrive yours?

This listing is unclaimed. Claim it to correct the facts, add screenshots and video, restructure the page, and reply to reviews.

4.0
4.0

Based on 2 reviews · 2 LinkedIn-verified

  • 51
  • 40
  • 31
  • 20
  • 10

By aspect

Ease of use
3.5
Features
3.5
Support
4.5
Value for money
3.5
  • Works, but we outgrew it

    [Sample] Sample Reviewer B · Operations Manager · 51–200 employees

    3.0
    LinkedIn verifiedENAug 27, 2026
    Pros
    Straightforward for a small team.
    Cons
    Hit clear limits once we passed about thirty users.
    3 people found this helpful
  • Rozwiązało problem, dla którego je kupiliśmy

    [Sample] Sample Reviewer A · Head of Sales · 11–50 employees

    5.0
    Role verifiedPLAug 27, 2026
    Pros
    Szybkie wdrożenie, zespół przyswoił je bez większych szkoleń.
    Cons
    Raportowanie jest uboższe, niż sugerują materiały marketingowe.
    No one found this helpful yet