Works, but we outgrew it
[Sample] Sample Reviewer B · Operations Manager · 51–200 employees
- Pros
- Straightforward for a small team.
- Cons
- Hit clear limits once we passed about thirty users.
Sales CRM built around the pipeline view
A sales-first CRM organised around visual deal pipelines, aimed at small and mid-sized sales teams.
Facts imported from public sources. Vendors can claim this listing and correct them.
Written and maintained by Pipedrive. Everything above is our own editorial data.
Pipedrive starts from one question: what is the next action on this deal? Every deal sits in a visual stage, and every stage expects an activity — a call, a demo, a follow-up. Sales people see a board rather than a form, which is the main reason the data inside it tends to stay current.
The product is aimed at small and mid-sized sales teams rather than at enterprise revenue operations. Setup is measured in hours, customisation is deliberately bounded, and the reporting answers the questions a sales manager asks on a Monday rather than the ones a data team asks once a quarter.
Drag a deal between stages. Multiple pipelines for different products or markets.
Every open deal carries a scheduled next action, and the ones that do not are flagged.
Two-way sync with Gmail and Outlook, shared templates, open and click tracking.
Stage changes trigger tasks, emails and field updates without anyone remembering to.
Revenue forecast by stage and probability, plus per-rep activity and conversion reports.
A few hundred marketplace apps and a documented REST API for everything else.
You cannot control whether a buyer signs. You can control the next activity on the deal — so that is the thing the software asks you for.
No. Pipedrive is trial-and-subscribe rather than freemium: a full-feature trial with no card, and paid tiers after that. The starting price on this page is the entry tier, per user per month.
Customer data is held in the EU for European accounts. Data residency and certifications are listed in the key facts table above, which is our data rather than the vendor’s.
Yes, the interface is translated. Support is handled centrally and is not offered in Polish — see the Polish market section of the facts table.
Imports run from CSV or directly from several other CRMs. A small team moving contacts, companies and open deals is usually a day of work; historical activity and custom fields are what stretch it.
The trial is the honest test: import last quarter’s deals and see whether the board still matches reality after a week.
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Based on 2 reviews · 2 LinkedIn-verified
[Sample] Sample Reviewer B · Operations Manager · 51–200 employees
[Sample] Sample Reviewer A · Head of Sales · 11–50 employees