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HubSpot

CRM with marketing, sales and service hubs

4.4(5)
  • Founded in 2006
  • Headquarters: United States
  • GDPR
  • Polish UI
  • Free tier
  • SSO

At a glance

  • Starting priceFree plan
  • DeploymentCloud
  • GDPR / RODOVendor states compliance
  • Support in PolishNot available
4.4
4.4

Based on 5 reviews · 2 LinkedIn-verified

  • 52
  • 43
  • 30
  • 20
  • 10

By aspect

Ease of use
4.2
Features
4.2
Support
4.2
Value for money
4.4
5 reviews
  • The integration coverage sold us

    S.S.R. · Marketing Manager · 1–10 employees

    5.0
    Email verifiedENAug 27, 2026
    Pros
    Connected to everything we already run, no custom work needed.
    Cons
    Initial configuration took longer than we planned for.
  • Dobry stosunek ceny do możliwości

    S.S.R. · IT Administrator · 1000+ employees

    4.0
    Email verifiedPLAug 27, 2026
    Pros
    Uczciwa cena, wsparcie odpowiada w ciągu doby.
    Cons
    Aplikacja mobilna odstaje od wersji przeglądarkowej.
  • Compliance story was what mattered

    S.S.R. · Finance Lead · 201–1000 employees

    4.0
    Email verifiedENAug 27, 2026
    Pros
    EU data storage and a signed DPA without a fight.
    Cons
    Interface feels dated next to newer competitors.
  • The integration coverage sold us

    S.S.R. · Founder · Self-employed

    5.0
    LinkedIn verifiedENAug 27, 2026
    Pros
    Connected to everything we already run, no custom work needed.
    Cons
    Initial configuration took longer than we planned for.
  • Dobry stosunek ceny do możliwości

    S.S.R. · Operations Manager · 51–200 employees

    4.0
    Role verifiedPLAug 27, 2026
    Pros
    Uczciwa cena, wsparcie odpowiada w ciągu doby.
    Cons
    Aplikacja mobilna odstaje od wersji przeglądarkowej.

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Overview

A broad customer platform combining CRM, marketing automation, ticketing and CMS, with a widely used free tier.

Key facts

Pricing and trials

Starting price
15 EUR/month
Free tier
Yes
Free trial
Yes

Security and compliance

GDPR compliant
Yes
Data residency
European Union
Security certifications
SOC 2

Polish market

Polish interface
Yes
Polish-language support
No
Show 4 more facts

Polish market

KSeF ready
No

Platform and integrations

Deployment
Cloud
Single sign-on
Yes
Public API
Yes

Facts imported from public sources. Vendors can claim this listing and correct them.

From the vendor

Written and maintained by HubSpot. Everything above is our own editorial data.

A free CRM with a very large product behind it

HubSpot’s free CRM is genuinely usable on its own — contacts, companies, deals, tasks and email tracking, with no seat limit. Everything else is sold as hubs around it: Marketing, Sales, Service, Content and Operations, each with its own tiers.

That shape is the thing to evaluate. Teams adopt HubSpot because the free tier costs nothing and the contact record is shared across every hub, and they are surprised later by what a marketing contact tier costs at scale. It is an excellent fit when marketing and sales genuinely work off the same database, and an expensive one when only the sales team ever logs in.

See the platform in two minutes

Placeholder footage — replaced when the vendor claims this listing.

The hubs, briefly

  • Smart CRM

    The shared record every hub writes to: contacts, companies, deals, tickets and activity.

  • Marketing Hub

    Email, landing pages, forms, ads and lifecycle automation, priced by marketing contacts.

  • Sales Hub

    Sequences, meeting links, quotes, forecasting and call recording, priced per seat.

  • Service Hub

    Ticketing, a knowledge base, SLAs and customer surveys on the same contact timeline.

  • Content Hub

    A hosted CMS with personalisation, so campaign pages live where the contact data is.

  • Operations Hub

    Two-way data sync, programmable automation and deduplication across connected apps.

Frequently asked questions

Is the free CRM really free?

Yes, and without a seat limit. The limits are on features and volume rather than on users: reporting, automation, custom properties and email sending caps are what push a team onto a paid tier.

What actually drives the cost?

Two different meters. Sales and Service are priced per seat; Marketing is priced by the number of marketing contacts. A large mailing list can cost more than the sales team does.

Can European data stay in the EU?

HubSpot operates EU data hosting for accounts that select it. Confirm the region at signup — moving an existing portal between regions is not a setting.

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