CRM with marketing, sales and service hubs
A broad customer platform combining CRM, marketing automation, ticketing and CMS, with a widely used free tier.
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Written and maintained by HubSpot. Everything above is our own editorial data.
HubSpot’s free CRM is genuinely usable on its own — contacts, companies, deals, tasks and email tracking, with no seat limit. Everything else is sold as hubs around it: Marketing, Sales, Service, Content and Operations, each with its own tiers.
That shape is the thing to evaluate. Teams adopt HubSpot because the free tier costs nothing and the contact record is shared across every hub, and they are surprised later by what a marketing contact tier costs at scale. It is an excellent fit when marketing and sales genuinely work off the same database, and an expensive one when only the sales team ever logs in.
The shared record every hub writes to: contacts, companies, deals, tickets and activity.
Email, landing pages, forms, ads and lifecycle automation, priced by marketing contacts.
Sequences, meeting links, quotes, forecasting and call recording, priced per seat.
Ticketing, a knowledge base, SLAs and customer surveys on the same contact timeline.
A hosted CMS with personalisation, so campaign pages live where the contact data is.
Two-way data sync, programmable automation and deduplication across connected apps.
Yes, and without a seat limit. The limits are on features and volume rather than on users: reporting, automation, custom properties and email sending caps are what push a team onto a paid tier.
Two different meters. Sales and Service are priced per seat; Marketing is priced by the number of marketing contacts. A large mailing list can cost more than the sales team does.
HubSpot operates EU data hosting for accounts that select it. Confirm the region at signup — moving an existing portal between regions is not a setting.
Products in the same category that overlap on the facts we track. Ranked by similarity, then by review weight.
Based on 5 reviews · 2 LinkedIn-verified
[Sample] Sample Reviewer F · Marketing Manager · 1–10 employees
[Sample] Sample Reviewer E · IT Administrator · 1000+ employees
[Sample] Sample Reviewer D · Finance Lead · 201–1000 employees
[Sample] Sample Reviewer C · Founder · Self-employed
[Sample] Sample Reviewer B · Operations Manager · 51–200 employees