Freshdesk vs Intercom
Both are Helpdesk & support tools. Here is how they differ on the data we hold for every product in the category.
Side by side
Rows where the two differ are highlighted.
| Dimension | Freshdesk | Intercom |
|---|---|---|
| GDPR compliant | Yes | Yes |
| Data residency | European Union | European Union |
| Security certifications | ISO 27001 and SOC 2 | ISO 27001 and SOC 2 |
| Free tierDiffers | Yes | No |
| Free trial | Yes | Yes |
| Starting priceDiffers | 15 EUR/month | 29 EUR/month |
| Polish interface | No | No |
| Polish-language support | No | No |
| Deployment | Cloud | Cloud |
| Single sign-on | Yes | Yes |
| Public API | Yes | Yes |
| KSeF ready | No | No |