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SoftSelect

Helpdesk & support

Ticketing, live chat and customer support platforms.

What to compare

  • GDPR compliant
  • Data residency
  • Security certifications
  • Free tier
  • Free trial
  • Starting price(EUR/month)
  • Polish interface
  • Polish-language support
  • Deployment
  • Single sign-on

Which Helpdesk & support is right for you?

Describe the situation and we will narrow the catalogue down. Every suggestion is a listing on this site, with the reviews behind it.

Sorted by review score

3 products
  • Zendesk

    Helpdesk & support

    Customer service platform with ticketing and chat

    4.5(4)
    GDPRPolish UIfrom €19/mo
  • Intercom

    Helpdesk & support

    Messenger-first support and engagement

    4.2(5)
    GDPRfrom €29/mo
  • Freshdesk

    Helpdesk & support

    Helpdesk with a usable free plan

    3.5(2)
    GDPRFree tierfrom €15/mo

Guides for this category

  • Article

    What a five-star average hides

    The average is the least useful number on a review page. The shape of the distribution, the dates, and what the one-star reviews are actually about will tell you far more.

    4 min read

  • Guide

    Helpdesk software: when to move off a shared inbox

    A shared inbox is not a bad tool. It is a tool with one specific failure point, and it is worth knowing which week you cross it rather than finding out from a customer.

    4 min read

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