Topic
Buying software
13 articles
- News
The EU AI Act is now a procurement question
The AI features arriving in ordinary business software — CV screening, lead scoring, chat assistants — sit inside a regulation that puts obligations on the company using them, not only on the company that built them.
3 min read
- Case study
Worked example: the software budget for a 15-person company
A worked example rather than a client story: the company is invented, the line items are not. What a B2B services firm of fifteen people actually has to budget for, and where the surprises are.
5 min read
- Article
Free plan or free trial? How to read a SaaS pricing page
The headline price is the least informative number on the page. Six lines further down decide what you will actually pay — and which of them applies to you depends on whether the vendor is running a free plan or a free trial.
3 min read
- Guide
HR and payroll software in Poland: what to check before you buy
Vendors like to sell HR and payroll as one product. In Poland the gap between them is wider than in most markets, because only one half is written against Polish labour and social-security law.
4 min read
- Article
Slack or Microsoft Teams for a small business
This one is usually decided before anybody compares features — by what your email and files already sit on. The interesting question is what you give up either way.
4 min read
- Guide
Migrating off a tool you have outgrown, without losing your data
Migrations rarely fail on the import. They fail on the things nobody exported: attachments, comment threads, timestamps and the links between records. Here is the order of operations that avoids that.
4 min read
- Guide
Seven GDPR questions to ask any SaaS vendor
"GDPR compliant" is a marketing sentence, not a fact you can rely on. These seven questions turn it into something you can check — and the answers tell you as much about the vendor as about the law.
4 min read
- Article
What a five-star average hides
The average is the least useful number on a review page. The shape of the distribution, the dates, and what the one-star reviews are actually about will tell you far more.
4 min read
- Guide
Choosing an e-commerce platform for the Polish market
Themes and checkout design are not what decides this. Three local integrations do: how people pay, how the parcel gets to them, and whether you sell on Allegro as well.
5 min read
- Guide
How to choose a CRM for a small Polish company
Every CRM demos well. The differences turn up in month three, once your own messy data is in it and half the team has drifted back to a spreadsheet. Here is what to check before that happens.
5 min read
- Guide
Helpdesk software: when to move off a shared inbox
A shared inbox is not a bad tool. It is a tool with one specific failure point, and it is worth knowing which week you cross it rather than finding out from a customer.
4 min read
- Article
Data residency: why where your SaaS keeps data still matters
"Our data is in the EU" is the most common half-answer in software sales. Storage location, access location and legal control are three different things, and only one of them is usually on the vendor page.
4 min read
- Guide
CRM for a ten-person sales team: what actually matters
At ten people a CRM stops being a shared address book and becomes a management instrument. That is also the size at which adoption quietly fails. Six decisions decide which way it goes.
5 min read